Cirrus Insight

Cirrus Insight
Industry Customer relationship management
Headquarters Laguna Hills, California, United States
Key people
Ryan Huff, Cofounder and CEO
Brandon Bruce, Cofounder and COO
Products Web applications
Number of employees
10
Parent Cirruspath
Website http://www.cirrusinsight.com

Cirrus Insight is a customer relationship management (CRM) application developed by Laguna Hills, CA-based Cirruspath that integrates Salesforce with third party services, including Gmail and Microsoft's Office 365.[1][2] The application was the first on Salesforce's AppExchange application marketplace to integrate Gmail with Salesforce.com, and it was the #1 ranked application on the site for 5 months in 2012.[1]

History

Cirruspath was founded by Ryan Huff and Brandon Bruce, two friends who met while at University of California, Santa Barbara.[3] Their first product was Cirrus Insight, launched in 2011, and it was inspired by the existing tools for Microsoft Outlook integration with Salesforce.[1][3]

In 2013, the company released an iOS mobile application, Cirrus Insight Mobile, to support mobile users.[4][5] Also in 2013, Cirrus Insight partnered with UberConference to integrate conference calls through email chains. The integration eliminated the need for Salesforce and Cirrus Insight customers to dial in and use pins for conference calls.[6]

In May 2014, Cirruspath announced Cirrus Files, a program designed to allow the integration of Google Drive with Salesforce.com.[7]

In June 2014, Cirruspath announced two new products for Cirrus Insight: Gmail email tracking, allowing users to get real time alerts as their emails were opened, and Cirrus Insight Analytics, a free package that generates management reports showing usage and adoption of Cirrus Insight and Salesforce.com.[8]

Functionality

Cirrus Insight's core functionality is to integrate Google's popular Gmail ad-supported free email program with Salesforce.com's cloud-based customer relationship management CRM software. Features include the ability to track Gmail emails and attachments in Salesforce, view Salesforce information in Gmail and other Google Apps, synchronize the Salesforce and Google calendars, and add the user's Google Contacts to Salesforce.[9][10]

The current version of the software is 1.4.0, released on May 7, 2015.[11]

References

  1. 1 2 3 "Startup Cirrus Path Connects Salesforce, Gmail". eWeek.com. 2013-11-20. Retrieved 2015-05-12.
  2. "Office 365 Integration for Salesforce". salesforce.com. Retrieved 2015-05-12.
  3. 1 2 "Cirruspath acquires Knoxville startup OpenCore". knoxnews.com. 2014-12-10. Retrieved 2015-05-12.
  4. "Cirrus Insight unveils iOS app that brings email and Salesforce together on the mobile device". thenextweb.com. 2013-11-20. Retrieved 2013-12-09.
  5. "Other Companies Shared the Dreamforce Spotlight". destinationcrm.com. 2013-11-22. Retrieved 2013-12-09.
  6. "For Salesmen, Cirrus Insight and UberConference go together like peanut butter and jelly". Pando.com. 2013-11-15. Retrieved 2015-05-12.
  7. "Cirrus Insight Announces Cirrus Files: Google Drive Integration for Salesforce". destinationcrm.com. 2014-05-28. Retrieved 2015-05-12.
  8. "Cirrus Insight Launches Email Tracking, Analytics". destinationcrm.com. 2014-06-23. Retrieved 2015-05-12.
  9. "Gmail, Google Apps, Google Calendar for Salesforce – Cirrus Insight". appexchange.salesforce.com. Retrieved 2015-05-20.
  10. "Cirrus Insight marries Salesforce and Google and wins Amasat's 2nd Alpha App Award". amasat.com. Retrieved 2015-05-20.
  11. "Cirrus Insight for Salesforce and Salesforce1". iTunes.apple.com. Retrieved 2015-06-24.

External links

This article is issued from Wikipedia - version of the 6/24/2015. The text is available under the Creative Commons Attribution/Share Alike but additional terms may apply for the media files.