LaptopMD
 | |
| Industry | Repair |
|---|---|
| Founded | 1999 |
| Founder | Arthur Zilberman (Chairman and CEO) |
| Headquarters | New York City, United States |
Number of locations | 7 (June 2015) |
Area served | New York, New Jersey, Florida, North Carolina |
| Services | Technical Support, Data Recovery |
| Website | LaptopMD |
LaptopMD is a New York-based IT service with across the Tri-State area.[1] Launched in 1999 by Arthur Zilberman,[2] the service provides repair for most devices, including computers, laptops, smartphones, tablets and more.[3]
The flagship office is located on 35th Street (Manhattan) between 7th and 8th Avenues, next to Penn Station. Because of its location, tourists[4] tend to rely heavily on LaptopMD and staff members speak English, Spanish, Russian, Hungarian, Polish, Ukrainian and Tatar. The service has also launched two locations in New Jersey:[5] Pompton Plains[6] and Morristown,[7] as well as three sister service offices in Florida and one in North Carolina.
History
In 1999, Arthur Zilberman founded LaptopMD.[8] Technological advances such as web-based live chat earn the service three to four extra customers a day.[9]
Zilberman prioritized speedy recovery. Most repairs can be done on the same day including smartphone screen replacements in as fast as 15 minutes.[10]
In 2012, Zilberman opened a LaptopMD location in Pequannock Township, New Jersey for the convenience of New Jersey clients.[11] The success of the Pompton Plains location led to further expansion, with the 2015 opening of LaptopMD's third location in Morristown, New Jersey.
Sister Services
Matt Ham, a managing partner of LaptopMD, moved to Florida in early 2013 and opened Computer Repair Doctor, a sister service of LaptopMD. He desired for the new business to "provide the same high level of quality repair services that Matt oversaw in New York."[12] Computer Repair Doctor received a Dandi Award in 2014, an award given to a “business that demonstrated the capacity to growth both in business and civic life.”[13]
Along with LaptopMD, Zilberman is owner of Data Recovery MD,[14] a data recovery service founded in 2015. Data RecoveryMD serves the entire United States and some parts of Canada with Level 3 data recovery.
Awards
- Arthur Zilberman's approach has made LaptopMD one of the highest rated laptop repair companies in New York, according to the Huffington Post.[15]
- Pix11 called LaptopMD GM Russ Lacy an "expert" in device repair.[16]
- In 2007, LaptopMD won the "Best Computer Repair" award from Citysearch.com,[17] tying with the Apple Store.
- LaptopMD is also deemed "Best of Groupon" on the deal-of-the-day site.[18]
- LaptopMD service was named a "Speedy Service" by TimeOut New York.[19]
- LaptopMD is the #1 laptop repair shop in NYC according to Yelp rating.[20]
- LaptopMD is A+ business on BBB.[21]
References
- ↑ Pepitone, Jullianne (15 April 2011). "Why people suck at taking care of gadgets". CNN. Retrieved 21 April 2015.
- ↑ Needleman, Sarah (24 March 2010). "Fearing Turncoats, Owners Protect Secret Sauce". The Wall Street Journal. Retrieved 21 April 2015.
- ↑ Culp, Mildred (14 August 2014). "WorkWise: What to do about business attacks online". Modbee.com.
- ↑ "Fixing Your Broken iPhone / Laptop When Traveling in NYC". Yeah That Kosher.
- ↑ "Jersey Laptop Repair". Jersey Laptop Repair. Retrieved 21 April 2015.
- ↑ "LaptopMD Pompton Plains, NJ - Computer and iPhone Repair". Google Plus.
- ↑ "LaptopMD Morristown, NJ - Computer and iPhone Repair". Google Plus.
- ↑ "Putting Mobile Devices On The Mend". CBS. 23 January 2014. Retrieved 15 April 2015.
- ↑ Boatman, Kim (7 March 2011). "Web-Based Live Chat: Good for Business?". Inc. Retrieved 21 April 2015.
- ↑ "Get Vacation Ready In A New York Minute". Purewow.Com. 23 January 2014.
- ↑ "Pequannock Officials Cut Ribbon At LaptopMD". NorthJersey.Com. 1 October 2012.
- ↑ "Company History". Computer Repair Doctor.
- ↑ Hodges, Dave (14 September 2014). "Dandi Awards honor the achievement's of area's top entrepreneurs". Tallahassee Democrat. Retrieved 20 April 2015.
- ↑ "Data Recovery MD". Data Recovery MD.
- ↑ Gilbert, Jason"Laptop Life: Tips and Tricks". Huffington Post. 21 September 2011.
- ↑ "Computer Repair and Maintenance Tips". Pix 11.
- ↑ "Best Computer Repair in New York". Citysearch.
- ↑ "LaptopMD". Groupon. Retrieved 20 April 2015.
- ↑ "Winter deliveries and home services". TimeOut New York.
- ↑ "Laptop repair NYC rating". Yelp.
- ↑ "BBB rating". BBB.