XLN Telecom Ltd

XLN Telecom Ltd

XLN Telecom official logo
Type	Private limited company
Industry	Telecommunications
Founded	2002 (2002)
Headquarters	Millbank Tower, London, United Kingdom
Area served	United Kingdom
Key people	Christian Nellemann (Chief Executive Officer)
Products	Phone Line Business Broadband Business Fibre Card Processing Solutions Business Energy
Revenue	£50 million-100 million (2014)
Number of employees	350 London - 200Sheffield - 150
Website	www.xlntelecom.co.uk

XLN (also known as XLN Business Services) is a provider of utility services to small businesses in the UK. As of 2015, its core products are telecoms (including business broadband and phone line), business mobile, card processing machines, fibre broadband and business energy. XLN focuses on small and medium-sized enterprises and start-ups, and has helped over 250,000 customers across the UK in a wide variety of sectors and industries.

History

XLN began in 2002 when founder and CEO, Christian Nellemann,^[1] identified a gap in the market for a telecoms provider that focuses on small businesses. Nellemann started selling business telecoms door-to-door, and after building up a customer base expanded the product range to include card processing, energy, and fibre broadband.

In 2008, Nellemann led a management buyout of XLN with Palatine Private Equity and again in 2010 when ECI Partners acquired a majority stake in the company.^[2]

Services

Business broadband XLN provides business broadband to small businesses in three key packages: Basix, Xtra and Max. Each package offers different features, ranging from unlimited broadband and a free router to free online security. Broadband can be purchased with a business phone line, or by itself. XLN uses the BT Openreach network to provide its business broadband and telephone services.

Business phone Like its business broadband products, XLN offers business phone lines in its Basix, Xtra and Max packages. The basic package provides line rental and free online account management and support, while the Max package includes extras like mobile minutes and unlimited UK landline calls. Businesses can choose which package best suits their requirements.

Business Fibre One of XLN's latest products is Business Fibre, which utilises the growing fibre broadband network to deliver high-speed internet to businesses around the country. Whereas its standard broadband offers speeds of up to 17Mb, XLN Business Fibre quotes speeds of up to 76Mb.

Card processing machines As well as broadband and business phone lines, XLN also offers^[3] card processing machines, including countertop, portable, and mobile card machines to merchants.

Business energy XLN provides business gas and electricity at up to 40% cheaper than the top providers in the UK.

Location

XLN is based in the UK, with its head office at Millbank Tower in London. In 2014, the company expanded to open a second office at One North Bank Sheffield.^[4][5][6] All of its call centres are run from these locations.

Awards and recognition

XLN has been shortlisted for and won a number of awards, including: • CEO of the Year for Christian Nellemann at the BVCA Management Awards 2015^[7] • Best in Sector: SME Telecommunications Acquisition International Awards 2015^[8] • Best Customer Focus at the 2013 Best Business Awards^[9] • Ernst & Young Entrepreneur of the Year Award for Christian Nellemann in 2006^[10] and 2010^[11] • Shortlisted for e-Commerce Business of the Year at the Digital Entrepreneur Awards • Finalist at the 2013 National Business Awards for Customer Focus • Nominated by Lord Young and Sir Terry Leahy as one of the top 50 fastest growing companies in the UK at the Accelerate 2013 business conference.^[12]

References